A little while ago, I created a framework for performance solutions in L&D that was built around four simple questions about the problem to be solved, the people we’re creating for, the solution itself and what happens after it’s deployed. My intent was (and still is) to bring together a lot of good work that […]

This is the first in a series of posts documenting how I’m applying a design thinking approach to a project I’m working on. “Design thinking is a problem-solving methodology that focuses heavily on involving users of a solution in its design” (Boller and Fletcher, 2020). This definition comes from the book ‘Design Thinking for Training […]

A few years ago, I wrote a blog post where I shared 5 books every eLearning professional should read. I still stand by those suggestions but I’m adding this new selection for all learning professionals. The reason I’ve selected each of these books is because they’ve contributed to the evolution of the way I work. […]

This is a question that you might hear in a fast food restaurant. However, when a request for training comes to the L&D team and we provide it – we’re effectively asking the same thing. Do we want to be thought of as the people who create training or design content? Or do we want […]

Recently, I’ve been thinking about the work that we do within in the field of L&D. Usually, we add up all the ‘things’ we’ve produced and tell others within our organisations about all the work we’ve done. Unfortunately, many L&D teams talk in terms of outputs instead of outcomes. But what’s the point of making […]