Not long after publishing my previous post Three ‘Use’ words for L&D, it occurred to me that while these words relate to the learning solutions itself, there’s a fourth ‘use’ word that I neglected to include. User. It’s by understanding the context of the user that we can create something useful. Something that has a […]

I’m currently completing an online course on Human-Computer Interaction (HCI) via the Interaction Design Foundation. In one lesson, Prof Alan Dix talks about three ‘use’ words within the design side of HCI. It got me thinking that these three words could also apply to learning and development. If we are to make a difference in […]

Recently, I’ve noticed a shift happening within the learning field. The role of Instructional Designer (ID) is evolving into a Learning Experience Designer (LXD). So, what’s the difference? Ceren Korkmaz1 offers a distinction between the two terms that resonates with me: “instructional design emphasizes the source of knowledge – in other words the planning of […]

In learning and development, we’re eager to tell others what it is we do, the services we provide, how we’re unique and who we serve. We do a good job of describing and counting our activities and the number of people who use them. We speak in terms of outputs. Outputs are what we produce. […]

I’ve said before that the role of learning and development is to support the people in our organisations who do the actual work. This isn’t to dismiss our work as unimportant but: We’re not on the phones speaking to clients. We’re not working outside in all weather conditions. We’re not growing the number of new […]