Dear eLearning Creator,

I don’t normally do this but after what was one of the greatest hours of my life, I felt that I must. I’ve just completed a wonderful eLearning course that you created and I wanted to personally let you know how much I enjoyed it and that I was so engaged from start to finish.

Day-to-day I’m quite busy in my role, however when I received the notification that I needed to complete my module I was happy to stop what I was doing, set my phone to voicemail and get started. Actually, a quiet hush fell over the entire office when they found out that another course was ready as everyone was hungry to consume more content.

I love PowerPoint! I often see it in meetings so right from the beginning of the course there was a cosy familiarity about it. Even though I was sitting at my desk at work, using my company computer and sipping from my company branded coffee cup, I was delighted to see that our logo was visible throughout the entire course to remind me of where it came from. Not only that, you applied the our branding guidelines consistently and faultlessly throughout – the fonts, the colours and even the distance of the logo from the top right-hand corner of the screen – which really added to the experience.

I was thankful for the navigation instructions you provided up front. I use computers and the internet a lot here and at home, and I did have to log into our learning area and click on a link to open the course, but I was pleased to find out that clicking on a ‘Next’ button would take me forward, ‘Back’ would take me backwards and ‘Takeaways’ would have some extra information. The progress area came in handy too as it was useful to see how many of the 143 slides I’d completed.

I must admit that I was a little unsure about what I’d get out of completing the course but to my relief you let me know on the objectives slide what I’d be able to do by the end. I don’t quite remember what they were (they were some good verbs though) but if you say that I can do those things then I believe you!

Having the audio narration read everything on the screen for me was delightful! It allowed my senses to really soak up the material and it was clever that I couldn’t skip ahead until the audio had finished (meaning that I wouldn’t miss out on anything). I found the pictures in the course made the text less dull and the characters used reflected the happy and diverse mix of people working here. The animations you used certainly jazzed up the information and my right hand got a good workout from all that clicking, dragging and hovering!

You saved the best part until last – the knowledge check! (by the way, this sounds so much nicer than quiz or test). I thought that presenting the questions in a game show format was so fun! How did you know that true and false questions are my favourite? Multiple choice questions are a bit trickier but luckily I could have as many tries until, by process of elimination, I finally picked the right answer. I appreciated that I wasn’t just right or wrong but that I was Correct! or Incorrect! Funnily enough, that’s just how my boss says it when I answer one of his questions.

It was a bittersweet moment when I completed the course. I was sad that it was over however the gazillion points I received plus five gold stars did cheer me up as did the ability to print out a certificate to keep and treasure (which incidentally now hangs proudly on a wall in my home).

Well, that’s all I wanted to say and even though I will probably never meet you, keep those information courses coming – more often and longer would be great. I speak on behalf of my all colleagues when I say THANK-YOU!!

Signed,
The Engaged Learner.

Image source: JPPI on morgueFile.com