Learn. Show. Repeat.

22 Jul

Digital Accessibility Resources

Posted by Matt Guyan | Accessibility |

Over the past few months on LinkedIn, I’ve been sharing links to posts around the theme of digital accessibility. If you create web pages, write emails, create PowerPoint presentations, documents or videos and use social media, then you have a role in removing barriers and creating accessible digital content for everyone. While these resources don’t cover everything about digital accessibility, they are a good starting point. Lots of little actions can make a big difference! About accessibility Giving a Damn About Accessibility by Sheri Byrne-Haber Why Digital Access is Access for All (video, 6 minutes and 16 seconds) from the...
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25 Jul

The Use Framework revisited

Posted by Matt Guyan | Reflections |

A little while ago, I created a framework for performance solutions in L&D that was built around four simple questions about the problem to be solved, the people we’re creating for, the solution itself and what happens after it’s deployed. My intent was (and still is) to bring together a lot of good work that has been done in the L&D and other fields that will help to improve the work we do. In thinking more about the earlier version of the framework, along with feedback from others, I’ve modified it to begin with the problem, followed by the end...
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27 Apr

My Experience as a Design Thinking Newbie (part 1)

Posted by Matt Guyan | Design Thinking, Learning and Development, Show Your Work |

This is the first in a series of posts documenting how I’m applying a design thinking approach to a project I’m working on. “Design thinking is a problem-solving methodology that focuses heavily on involving users of a solution in its design” (Boller and Fletcher, 2020). This definition comes from the book ‘Design Thinking for Training and Development’ by Sharon Boller and Laura Fletcher. It’s the first (that I know of) that frames design thinking in the context of learning and development. It’s a valuable source of ideas and templates and if you’d like to incorporate design thinking into your projects,...
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15 Dec

5 books for all learning professionals

Posted by Matt Guyan | Learning and Development, Show Your Work |

A few years ago, I wrote a blog post where I shared 5 books every eLearning professional should read. I still stand by those suggestions but I’m adding this new selection for all learning professionals. The reason I’ve selected each of these books is because they’ve contributed to the evolution of the way I work. Here they are in no particular order: Innovative Performance Support by Conrad Gottfredson and Bob Mosher This book first introduced me to the five moments of learning need: New (learning something for the first time), More (expanding learning), Apply (when actually doing something), Solve (when...
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23 Aug

Can I take your order?

Posted by Matt Guyan | Learning and Development, Reflections |

This is a question that you might hear in a fast food restaurant. However, when a request for training comes to the L&D team and we provide it - we're effectively asking the same thing. Do we want to be thought of as the people who create training or design content? Or do we want to be known as the people who solve problems in our organisations? If it's the second question, then we need to really determine the problem we are trying to solve. This means starting with curiosity and not content. Here's some ideas about how that can...
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